Fontana Penna is a personal project born from two reflections.
The first one is observed when we become aware of something obvious. A customer wants to have a specific product and not what is available in a store, most visitors know what they want to buy and our mission should be as simple as getting the maximum references from each manufacturer and in case of not having them, investing the necessary efforts to achieve them using all available means at our disposal.
The second reflection is born from the belief that before the problems, the organization should be our tactics and discipline as constant in our way of working, if we were able to build a store that provided the means to reach more customers, we would not have a success fortuitous, but a prolonged triumph can invest resources in improving both the experience and the loyalty of our potential customers generating a climate of confidence that should be reflected in the welfare of these.